Shipping policy
Shipping rate:
Shipping costs are calculated based on the number of products in your cart, ensuring a fair price tailored to your order size
Production Time:
Production of a ArtSpark kit takes from 1 to 3 days.
Production of a Custom ArtSpark kit takes from 3 to 6 days.
Shipping Time Estimates:
| USA | 1 - 4 days* |
| Canada | 5 - 10 days* |
| UK & Europe | 5 - 10 days* |
| Australia | 5 - 10 days* |
| Rest of the World | 2 to 3 weeks |
*business days
Shipping Couriers:
We use YunExpress, YDH, 4PX, Yanwen, LTEXP to transport parcels from our warehouse to your home country
After
We use USPS, Canada Post, Australia Post, Hermes to deliver parcels to your home.
Tracking: You will receive a shipping confirmation with a tracking number as soon as your order has been sent out.
Returns: Simple Returns up to 30 days from when you received your item.
Money Back Guarantee: We are not accepting refund requests if the parcel has been in transit for less than 6 weeks.
Please contact us at support@artspark.co with any questions.